Frequently Asked Questions
Everything you need to know about your Zorpazorp experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location but generally arrive within 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or checking the product description for specific fit notes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Zorpazorp garments?
To ensure longevity, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions can be found on the inner label of each garment.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You have a 60-minute window after placement to modify or cancel your order by contacting our support team via live chat.